Deal of the Day

Customer Reviews

Find out what customers are saying about Bob Howard Nissan.

Go buy a Nissan and ask for James!! Mike was great too. Even the finance manager was extremely pleasant to work with. I’ve never been to a dealership that respected my time like Bob Howard Nissan. Do yourself a favor and give them a try!

Customer:
Date: 2018-09-02
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Go buy a Nissan and ask for James!! Mike was great too. Even the finance manager was extremely pleasant to work with. I’ve never been to a dealership that respected my time like Bob Howard Nissan. Do yourself a favor and give them a try!

Customer:
Date: 2018-09-02
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Tony was great! We were in and out in 2 hours! We worked with him on the phone, thru text, and in person. He was thorough, knew the vehicle in and out. We drove away happy and we also drove from 3 hours away to make it happen! I would recommend highly.

Customer:
Date: 2018-09-01
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Tony was great! We were in and out in 2 hours! We worked with him on the phone, thru text, and in person. He was thorough, knew the vehicle in and out. We drove away happy and we also drove from 3 hours away to make it happen! I would recommend highly.

Customer:
Date: 2018-09-01
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Very quick service, friendly staff. Spent only around 36 dollars for an oil change and service, which was surprising to me (though I don’t get my vehicle serviced often, so I didn’t exactly know what price to expect). Overall, my pocket and car are happy. Thank you for your hard work. This will not be my last visit to Bob Howard Nissan.

Customer:
Date: 2018-08-25
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Chester was very knowledgeable and care about what I wanted in a vechicle. Also, was very down to earth with great customer services. Will definitely recommend Chester !!! Bob Howard Nissan

Customer:
Date: 2018-08-25
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Very quick service, friendly staff. Spent only around 36 dollars for an oil change and service, which was surprising to me (though I don’t get my vehicle serviced often, so I didn’t exactly know what price to expect). Overall, my pocket and car are happy. Thank you for your hard work. This will not be my last visit to Bob Howard Nissan.

Customer:
Date: 2018-08-25
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By far the best car dealership experience so far. They were all very kind and worked diligently to get me into the perfect vehicle.

Customer:
Date: 2018-08-14
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By far the best car dealership experience so far. They were all very kind and worked diligently to get me into the perfect vehicle.

Customer:
Date: 2018-08-14
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The service representatives where nice and professional. My car was ready in the time frame the representative said it would, and I left happy knowing that I received great service. Thank you

Customer:
Date: 2018-08-11
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Very professional, not pushy and took whatever time we wanted to discuss business. We have done business at Bob Howard previously and family members have also done business. We were referred to a member of their sales force who has been there for several years. Good experience!

Customer:
Date: 2018-07-18
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The employees were all very respectful and honest. I felt heard and that they wanted to help me get back on the road as fast as possible. I wouldn’t hesitate to come back.

Customer:
Date: 2018-07-06
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Excellent experience with Chad, Mike Lorg, and staff. Marked contrast with experience with Damon yesterday who seemed to know very little about my car and questions I asked him. Great turn around today.

Customer:
Date: 2018-06-29
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It was a great experience, hassle free. They treated me as if they wanted me back. . . I will definitely be back, for sure!

Customer:
Date: 2018-06-29
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I enjoyed working with Mark Walker on my purchase. He was a very polite young man and, since he knew I wasn't a patient person, he tried to make buying a vehicle less painful and stressful! Would definitely keep this dealership in mind in the future.

Customer:
Date: 2018-06-25
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Nice staff. They said it would take about an hour, and it took about an hour, so they were true to their word. Nice waiting area. No complaints here!

Customer:
Date: 2018-05-30
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We have been bringing our cars (3 Nissans) to this dealership in Edmond (Broadway Ext) for over 15 years and experience the best customer service, value and service ever! They have always done an exceptional job. We recommend the service department above all! Kudos and thank you for keeping this family of Nissan owners happy!

Customer:
Date: 2018-03-14
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Kelly was amazing! He was there every step of the way and took the time to answer all of my questions. He was able to find the exact car I wanted in a timely manner and made the whole car buying process easy. If anyone needs a new car go see Kelly at Bob Howard Nissan!

Customer:
Date: 2018-01-29
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Kelly was amazing! He was there every step of the way and took the time to answer all of my questions. He was able to find the exact car I wanted in a timely manner and made the whole car buying process easy. If anyone needs a new car go see Kelly at Bob Howard Nissan!

Customer:
Date: 2018-01-29
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Awesome experience the service department went out of their way to provide me above and beyond customer service. Worked with Damon who kept me updated through out the day on my vehicle and Ty the service manager made sure everything was done perfectly. Will recommend this service department to all my friends and family.

Customer:
Date: 2018-01-12
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Awesome experience the service department went out of their way to provide me above and beyond customer service. Worked with Damon who kept me updated through out the day on my vehicle and Ty the service manager made sure everything was done perfectly. Will recommend this service department to all my friends and family.

Customer:
Date: 2018-01-12
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Awesome service

Chad was a great service advisor. He called when he said he would and had my vehicle ready when promised. One of my best service experiences

Customer:
Date: 2018-01-10
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Great service. Reprogrammed a new key and fob! Done quickly! Also checked out the Frontier and gave me a useful report for other things that may need to be done. Customer service is very good!

Customer:
Date: 2018-01-05
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Cannot say enough positive words about our experience today at Bob Howard Nissan in Edmond...specifically worked with Dirk, Lionel and Darin....hope I got their names right.... everyone was friendly, professional and went beyond to help us with our car.... thank you again, so much!!

Customer:
Date: 2018-01-04
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It's hard to beat their $29.95 oil change with tire rotation special. The staff has always been friendly & courteous, & the courtesy shuttle driver is a pleasant fellow as well. Sometimes the TV in the waiting area can be a little loud if you are trying to focus your attention on getting something else done while you wait for your car. But overall I am satisfied with their service. :-)

Customer:
Date: 2018-01-02
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It's hard to beat their $29.95 oil change with tire rotation special. The staff has always been friendly & courteous, & the courtesy shuttle driver is a pleasant fellow as well. Sometimes the TV in the waiting area can be a little loud if you are trying to focus your attention on getting something else done while you wait for your car. But overall I am satisfied with their service. :-)

Customer:
Date: 2018-01-02
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Chad was a great service advisor. He called when he said he would and had my vehicle ready when promised. One of my best service experiences

Customer:
Date: 2018-00-10
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Recently I moved from Oklahoma to Texas. Over the holiday I visited Okc and decided to have my car check out with a Nissan Service department I am familiar with. Bob Howard Nissan checked my car and let me know of maintenance items needed. I am very pleased with the customer service and courteous attention given to me.

Customer:
Date: 2017-12-28
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Service

I had a good experience. The customer service was good and friendly. David did a good job on my car and it runs good, would recommend this dealership.

Customer:
Date: 2017-12-27
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Very professional.

They were very polite and thorough. Went in for an oil change and technician found an old leak which was fixed under warranty. Was given a loner and they made it all a pleasant experience.

Customer:
Date: 2017-12-21
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Lionel from the service department was awesome! Very professional and prompt, as well as the pleasant young lady at the desk in the service department. Merry Christmas!

Customer:
Date: 2017-12-19
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Timely and attentive

Called and got right in. Treated with respect and the listened to me about an odd problem I was having. They found the problem and fixed it in minutes.

Customer:
Date: 2017-12-18
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Oil change & tire pressure adjustment

Service representative, David, is so friendly & informative. He provides excellent feedback & keeps me updated on my car maintenance. I have always liked having my car serviced by the dealership.

Customer:
Date: 2017-12-06
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The salesman Kelly and the sales manager Colt was extremely helpful and worked really well to get me a great price. There was some confusion through the process but they took care of it immediately and gave great customer service. I would highly recommend going to this dealership. My fiancé and I will be going back to get his truck there. Their customer service beat every other dealership I went to.

Customer:
Date: 2017-12-02
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Service

I had a good experience. The customer service was good and friendly. David did a good job on my car and it runs good, would recommend this dealership.

Customer:
Date: 2017-11-27
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I had a good experience. The customer service was good and friendly. David did a good job on my car and it runs good, would recommend this dealership.

Customer:
Date: 2017-11-27
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I was exploring on the internet and received a phone call about a car that I saw online. I was not intimidated when I was called and it was exactly what I was looking for. They were courteous kind and very helpful to get me into the vehicle and on my way great thanks to Bob Howard. The sales lady was excellent as well.

Customer:
Date: 2017-11-27
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Great experience... no high pressure, and they kept things moving. They won my business after a rough experience elsewhere a few days earlier. Will be back!

Customer:
Date: 2017-11-27
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Very professional.

They were very polite and thorough. Went in for an oil change and technician found an old leak which was fixed under warranty. Was given a loner and they made it all a pleasant experience.

Customer:
Date: 2017-11-21
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They were very polite and thorough. Went in for an oil change and technician found an old leak which was fixed under warranty. Was given a loner and they made it all a pleasant experience.

Customer:
Date: 2017-11-21
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Timely and attentive

Called and got right in. Treated with respect and the listened to me about an odd problem I was having. They found the problem and fixed it in minutes.

Customer:
Date: 2017-11-18
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Called and got right in. Treated with respect and the listened to me about an odd problem I was having. They found the problem and fixed it in minutes.

Customer:
Date: 2017-11-18
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I came to Bob Howard Nissan with specific request and needs that I was concerned about. I spoke with Colt on the phone about my concerns and was immediately relieved. Not only did he take care of my families needs he added in my wants as well. Best car buying experience I've ever had. Thank you to the team at Bob Howard Nissan.

Customer:
Date: 2017-11-17
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The management and staff have always done us right. We bought our 2017 Altima in June and from the sale to the service we have always been treated great. Took it in today after 5:00pm for an oil change and tire rotation they finished with it in record time.

Customer:
Date: 2017-11-07
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Oil change & tire pressure adjustment

Service representative, David, is so friendly & informative. He provides excellent feedback & keeps me updated on my car maintenance. I have always liked having my car serviced by the dealership.

Customer:
Date: 2017-11-06
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Service representative, David, is so friendly & informative. He provides excellent feedback & keeps me updated on my car maintenance. I have always liked having my car serviced by the dealership.

Customer:
Date: 2017-11-06
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Great Service

The oil change and tire rotation was completed in a timely manner. The front desk guys were nice. Cashier was friendly. I'm a repeat customer.

Customer:
Date: 2017-11-03
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The oil change and tire rotation was completed in a timely manner. The front desk guys were nice. Cashier was friendly. I'm a repeat customer.

Customer:
Date: 2017-11-03
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My car was ready as promised, the service technician that checked in my car he was awesome upon arrival and departure. I have been a customer with Bob Howard for several years purchasing my first maxima in 2005 and out all these years have only had 2 issues and with each one starting with Crystal service Manager to present service Manager the issue was resolved. I totally put my trust in the service department their awesome from drive technicians, the service mechanics to the cashiers you’re awesome.

Customer:
Date: 2017-11-02
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Very good!

I am an 18 year old girl and have never been to change my oil and I was very nervous. They made it very easy and stress free and we’re very efficient. They were done within 45 minutes. Very pleased.

Customer:
Date: 2017-10-25
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Great Customer Service and Staff. Thank You Chad and Ty For Communicating and Professionally Inspecting My Vehicle! Keep Up The Great Work 👍👌

Customer:
Date: 2017-10-25
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Great service !!

Went in for an oil change and to have a leak looked at. Turned out the leak was something covered under warranty and would take a while to be fixed so They gave me ride home and picked me up when my car was ready. Thanks David!!

Customer:
Date: 2017-10-19
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Great

Very friendly and affordable. I would definitely work with them again. Also the quality was great. Customer Service was very kind and helpful. Thank you.

Customer:
Date: 2017-10-18
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Buying a new car is a process (everyone knows that) but they made it very pleasant. They were all very team oriented and helped me as well as taking care of others. All my guys were awesome!! I highly recommend buying a car new or used from them.

Customer:
Date: 2017-10-18
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Excellent

Excellent service. Would recommend to others. Did what they said they would do and more. David Hoffman is the best service rep I have worked with.

Customer:
Date: 2017-10-17
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Chad and Ty were excellent from the time I first pulled in until I picked up my 2002 Nissan Xterra. I bought that truck with zero miles almost 20 years ago and it’s still running like new today thanks to the service I get at this branch. I was provided with a loaner vehicle since they had to order in some parts. (Not too many 2002s coming in these days :)) I have always believed that you get better customer service and mechanical skill at the dealership. Ty, Chad and their team have only solidified this belief. Thanks Nissan!

Customer:
Date: 2017-10-17
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I have been getting my Atima serviced here for a couple of years now. I have always found the staff to be great and they do a extra things for customer appreciation (one example: over the summer they were grilling out burgers while I was there for an oil change). I have not found them to be pushy at all, and they are usually pretty quick.

Customer:
Date: 2017-10-17
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Great service. Very prompt and keeps me informed of what I needed to do for my vehicle. Not feeling pressured into what I want. Would highly recommend.

Customer:
Date: 2017-10-12
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Great service. Very prompt and keeps me informed of what I needed to do for my vehicle. Not feeling pressured into what I want. Would highly recommend.

Customer:
Date: 2017-10-12
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Great experience

Best service experience! Recommended to anyone! They always do a great job in a timely manner! Couldn’t ask for better! Super helpful, answer all of your questions and your vehicle comes back clean!

Customer:
Date: 2017-10-11
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Great experience using the service department today

Had to use their service department today for some new tires. They beat all the local tire stores in town. Also decided to get an oil change while I was there and even that was still cheaper than most places in town for synthetic oil. David Cahill and the other David working in the service department was more than courteous and efficient and answered all of my questions to the T. Will definitely be going back to this service department in the future the experience was pleasant an expedited quickly.

Customer:
Date: 2017-10-03
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Service

Great job This is a suggestion do not have a column that says 25 words too much work David did a good job and it was on time

Customer:
Date: 2017-10-02
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Had a great experience. All staff were very friendly. They kept me up to date as to what was going on. Took Murano in at 7:00 am with several items to address. They were done by 2:00 pm. Will definitely continue to do business with them.

Customer:
Date: 2017-09-30
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Had a great experience. All staff were very friendly. They kept me up to date as to what was going on. Took Murano in at 7:00 am with several items to address. They were done by 2:00 pm. Will definitely continue to do business with them.

Customer:
Date: 2017-09-30
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Wonderful. Routine maintenance and new tires

David Hoffman, my service rep, was very helpful and so professional. He had the mechanic check everything carefully. He then explained things in detail before work was actually started

Customer:
Date: 2017-09-28
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Excellent Service

Service writer David H. was excellent. Went above and beyond to accommodate any of my needs or questions. Work completed timely. Good feedback by all personnel. Well done.

Customer:
Date: 2017-09-21
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Great service at a great price. Easy to get in and get oil change and tire rotation. Will recommend to friends.

Customer:
Date: 2017-09-20
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Great service at a great price. Easy to get in and get oil change and tire rotation. Will recommend to friends.

Customer:
Date: 2017-09-20
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This place is amazing! I've taken my car there twice to get somework done and can't believe how great they treat you and really help out. I've been able to get a rental car from them both times for FREE!! As always, it's pricier then your mom and pop car shop but you will not be disappointed!

Customer:
Date: 2017-09-19
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This place is amazing! I've taken my car there twice to get somework done and can't believe how great they treat you and really help out. I've been able to get a rental car from them both times for FREE!! As always, it's pricier then your mom and pop car shop but you will not be disappointed!

Customer:
Date: 2017-09-19
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