Customer Testimonials
They went above and beyond to help me. They drove nearly 2 hours to pick me up and give me a ride to the dealership.
Great experience. We will do business again
I was treated professionally by Jason and he acted like we were his only customer. He explained what needed done and the price. He also made sure we had a ride home while our car was being worked on and a ride back when it was ready. I would highly recommend Bob Howard Nissan Service Dept and Jason.
Robert took great care of us in the service department as always! The service was done fast and went smoothly.
Jason Felts helped me greatly. He was professional with great expertise. Thank you for your help with my car.
I am very impresses with the outstanding service! Robert in the service department is very professional and friendly. All of the staff was attentive and welcoming. I feel like I got great value for my money Thank you all!
The service person helping me was great! They did forget to add air to my tires though - the back drivers side was still at like 28 PSI when I left. But the service person was juggling a couple of issues.
Everything was perfect. Ode was very helpful and professional! I love it!
Vehicle we was to view was available for purchase, sales staff was friendly and courteous, quickly closed the deal.
Great experience, very friendly and fast service
Had the best quality service you could find when getting into a new vehicle. Charles, Robert and Trey were amazing. Trading in my car that had a lien holder was no problem. They kept within my budget and added the accessories that I desired to the 2025 that I desired. I highly recommend going to these 3 gentlemen if looking for a car. I would give these 3 gentleman a 10/10 if possible
Great customer service from beginning to end. They worked with me and met my needs. TERRIFIC!
Iām happy with my service, Jason Felts did a great job at keeping me updated on what is needed on my vehicle. He was very helpful.
The service and spokesman is very awesome. Bob is one of a kind, he responded to my need very well and took the time to make sure I was taking care of very quickly. I would recommend this service to anyone. Thank u so much for everything you do.
Ask for Caitlin. She got me my dream car at a good price and she kept me updated i absolutely adore her
Jason is awesome to work with in service, so is Angela
Quick and easy service.
Service rep Robert was amazing!!! So very helpful and extremely kind!! First place that sent me a video of my car being looked at and I loved it. Definitely will be back. Robert deserves some appreciation for 5 start customer service. š š«
My rep, Jason, was phenomenal! He went out of his way to make sure I was taken care of and all of my issues were addressed!
Bob Howard NISSAN service department was fast, efficient, friendly and listened to my concerns. They offered much needed advice.
Bought my Sentra late last year and they have been taking care of me since.
Huge shout out to the service team at Bob Howard Nissan, but specifically Rob and Taylor. My car broke down on a Thursday morning and I had it towed to them, they werenāt sure if they had a loaner available, but thanks to Taylor they were able to locate one for me, and by Thursday afternoon the technician had found the problem. My advisor Rob sent a detailed update with photos and a video (my fuel pump went out!) I approved the repairs, and by Friday afternoon my car was ready to pick up. Nothing but good things to ... Read More Google - May 5, 2025
Daniel is a great salesman and person, making sure all needs were met and everyone happy!
Great dealership, great salesman and definitely coming back on my next purchase.. Daniel judkins for president!
Daniel judkins for presidentš. Best salesman there, go talk to him. Very polite and knowledgeable!! Thanks Daniel
First off the gentleman that helped me was Jason Felts!! He was such an amazing person to meet. He took care of my concerns and really dove deep helping me understand the car inspection!! This man deserves a raise the way he treated me!!!! Very kind, very informative, very friendly!! He was an amazing person to meet and I hope heās there the next time! What a wonderful experience. I really cannot wait to keep this good relationship going!
Very good and polite.would recommend this to family.got in early JB my advisor got right on the job,he was grrrrreat.5 stars for him.thank you for taking care of my vehicle.Sandra D.
Went in for a 90 day check up and Christopher was amazing. Had us in and out in 30 minutes. Answered all my qIestuons and concerns. Love this dealership.
I love coming here, great customer service. Always attentive to details. Friendly and caring. I was greated by Jason who rushed towards just before entering the office and handled everything on the spot. Also Mike who helped in the past visits. Bob Howard knows their business. May 2nd 2025
Ode was the Sr. Sales Rep. By far the best Sales Rep. I have had the pleasure of working with on my New 2025 Nissan Rogue SV. Did I say he is the BEST....
Great service. Fast and reliable.
Daniel and Jay were very helpful in making a good deal for me.
Very good and fast service, I always request the same mechanic, he does a thorough job and I never have any issues.
The employees are very friendly and made our purchasing experience effortless. If I want to buy another car I would buy from Bob Howard again!
I love going to Bob Howard for my oil changes they are the best
I want to take the time out to thank Auto Salesperson Destiny and Finance Mgr. Trey for their help in getting my granddaughter into a vehicle. Their compassion to help others is unmatched, and I know because I've dealt with other dealership. Please give them a try you won't be disappointed.
Took care of all issues and also found some discounts to help with price. Reps were courteous
Friendly staff, explained everything what to do. Congratulations ,Bob Howard Nissan team.will visit them again.
They always get my oil changed quickly and I am able to wait. Chris is very helpful!
Ode was very knowledgeable and professional. He walked us through the process step by step and made sure we were aware of what was going on every step of the way. We walked out very happy with our purchase and the experience we received.
Great experience and they made sure we were taken care of. The employees are friendly and accommodated to all of our needs. We bought a 2025 Nissan Kicks this vehicle is amazing!
They have very good customer service and they very attentive for what features you looking for a car
Jason Felts provided excellent customer service in the service department, which is much appreciated these days! Had oil changed, new tires and a few other things! They took care of everything in a timely manner and even washed my car which was just the cherry on top! Would definitely recommend Bob Howard Nissan!
Frederick is amazing! The finance people are amazing they made you feel so welcome and like you deserve that vehicle. Drove out in a way nicer car than I had in mind in the first place didn't think it was possible but they made it happen thank you Fred thank you Bob Howard. I love my new Nissan!!!
Collins was an amazing help, for a new car buyer I brought my dad and after many hours of discussion I got into my ride the same day I test drove it, he was very thorough and detailed. Bob Howard is better with Collins as an employee
Just a little upset. Took the car to BH for a check engine light. They replaced the MAF and turned off the code. Few weeks later, light comes on again. Again, it's calling for a new MAF. They say it's not bad and try to sell me other stuff. Now, I just think the dolls me a MAF that I didn't need and figured I'd come back and feed them more money when the light came back on. Seriously considering disputing the charge on the credit card based on them selling me a part that I ... Read More DealerRater - Apr 15, 2025
Everyone made everything easy. Got my 5,000 mile service quickly and under $50 while finding out that the car was in perfect condition. See you after 5,000 more miles!
Jason was very helpful and straightforward and everything went smoothly
Jason was so professional and friendly. Answered all my questions and kept me informed about everything. Highly recommend!
They were friendly and helpful. They completed my services in a timely manner. Also. They went above and beyond to help me with a new issue that was found. They were amazing!
The service department was great. They really worked hard to get a part on back order and when received they fixed my vehicle promptly. So friendly as well much appreciated
Pleasant service, repairs outlined and completed timely. Overall good experience.
Our salesman was new but overall he gets a 9/10. But the guy that does are closing paperwork gets a 6/10 Only because you could tell he was upset when I declined A extra $50 charged on my payment to get insurance on my electrical dash.
These guys at the front desk or customer service are awesome!!!!! They took my car complaints, passed them to the floor vehicle technicians, and solved my issues. Thank you!!!!!
Robert was very helpful and knowledgeable in so many areas of the sale .I'm very satisfied with my purchase and highly recommend buying from Bob Howard Nissan .
Great daily specials and quick service!
I was in total shock when I heard that my service person Angela was not there any longer! She was the best!! Now what is Nissan going to do with out her. Bring her back!!!!
I got there early but they got my vehicle in and out really quick. My service advisor Chris was very helpful and professional.
Fred Keller is the best experience for buying a car. He was extremely thorough and personable throughout the entire experience. He took the time to explain each additional charge and what it means for me and my moving forward with having and buying this car. I could not recommend Fred Keller any higher.
Great staff and good waiting room. Reliable service every single time I have been. Thanks
Jason Felts did a great job keeping me updated of the progress of my car. Even took it back to recheck tire pressures. Devon drove me to my work with the van and was very nice and personable.
Robert is a great service manager. Best service I've had in my life. Great communicator.
Great service Caitlin was very thorough and they worked with me on the financing. Positive experience !
Purchased new Nissan Murano and ordered rubber floor mats. Order was placed and delivered to parts department within 24 hours. I am extremely happy with Bob Howard Nissan. I would like to give a special shout out to Daniel Judkins my Sales Associate. He took the time to show me all the 2025 Murano trim levels. His calm demeanor and professionalism made my car buying a pleasant experience! I made my selection and I am happy with my 2025 Nissan Murano SL.
Very helpful and compassionate when it came down what would be best for me.
I called to make an appointment with Angela and was told she's no longer there. That's a tragedy.
Has always been straight forward & helped me out of a pinch. Chris & Taylor are exceptional in what they do. Highly recommend this service center.
Excellent experience. They helped me and my needs and provided an excellent customer service experience. I was helped with the my vehicle needs and the stay inside while they were doing the maintenance on my car, was great. And a very quick service for all that work they did.
They were polite while seeing what i needed. They were quick,efficient, and keep my car clean.
A wonderful experience, Trey and Destiny did a great job at helping me find a car and understand the process of purchasing it, theyāre an absolute joy to be around
We got the price point we wanted on the car eventually, but we often felt like they were trying to trick us, especially in the financing.
I bought my ar at this dealership and always come here for service. It has worked well for me. Better to have Nissan parts and mechanics.
Thank you everything is great glad to get the car running good. No more oil leaks thank God
Before I even walked in the door, Robert was ready to assist me. He opened the door for me and provided great customer service the entire time I was there. He was cheerful and very kind. He kept me updated with the process of my car, and I cannot thank him enough for the most pleasant car repair service I have had!
It was a Nissan dealer ship. Just dropped off a vehicle
Excellent service with experience professional especially Daniel
Robert has been awesome every single time Iāve brought my car in. Heās amazing. Always so helpful.
Excellent communication, text updates, quality service. Service guys are helpful and knowledgable. Iāll be back!
They have been friendly and helpful, completing the requested maintenance in a timely fashion at the quoted price.
I had a terrible experience with the car service department at Bob Howard Nissan . I called ahead to confirm the pricing, but when I arrived, Jason Bedore still overcharged me and then denied any responsibility. The lack of professionalism and honesty here is shocking. I would not recommend bringing your car here unless you want to be overcharged and treated poorly. and waiting is too long and gave excuses like computer error.
Inspection and oil change were done while we waited. Staff was friendly as always, and job was done quickly.
Great service and the technician know how to communicate with the customer and have good knowledge about my vehicle
good service but way over priced and on top of that a minimum of $2,200 worth of fees
Chris and the Service department team are always so kind and efficient. There's no overselling, or up-charges for services. I would greatly recommend this dealership to anyone.
They did an excellent job and I would recommend them to anyone who is buying a car!
I bought several cars from the dealership and every time I do business with them, I am impressed
Fred Keller took great care of us!! Great to work with!