Customer Testimonials
The sales staff, the managers, and the finance guys!
Darrell and Justin were great . This was the best car buying experience we have had in a long time . If you need a car this is the place to go . And for all my future purchases this is going to be the place I go to .
Great place to buy a car . By far the best dealership I have bought a car at . 6 stars for sure.
Had jeff as my service manager as my Murano went thru major air cond repairs. He kept me abreast from start to finish on the progress of my car. Great experience
I took my car in for a recall, and while there technicians found some wear and tear items that I would not have known about. Great service.
Service dept did a good job.
A gentleman by the name of Jeff assisted me via phone to make appointment extreamly cortious. When arriving at 7 am. He was just as nice in person, he kept me up to date on my vehicle as it took time to do what needed to be done.
Their service dept is very professional. And keep you updated on everything.
Friendly, good service! No issues on service!
Great service on my car today.
Friendly people. Took my trade in and had decent prices considering there arenāt many used cars available to buy right now.
I made the appointment online, took my car in, got checked on, and left. I received a voicemail saying my service was complete. I went to dealer, paid my bill, received my keys and left. It was simple and easy.
Extremely print and efficient. Angela was helpful and very pleasant
Aaron was great and knowledgeable
Service department is AWESOME. Best customer service, I donāt feel pressured to get this or that fixed right then. Everything is explained to when it needs to be done. Plus they washed my car. Thanks guys.
Bob Howard Nissan service dept always takes care of my 2019 Maxima! They are quick and always do what is promised!
Chad was great helping us pick out the right vehicle for the budget I had. They were very helpful and very knowledgeable about the vehicle. I would totally recommend this dealership to anyone looking for a vehicle.
After getting the run around at another Nissan Dealership for 3 hours we left and came to Bob Howard. We let them know our frustration with the other dealership and told them what we would give for the new car. They made it very easy to do business and hit our price. They were very courteous and very professional. Go to Bob Howard for your next new or used vehicle. You wonāt be sorry you did.
Great experience and pleasant staff, nice riding vehicle
It was ok but I noticed they left a bolt loose under the hood and there was light oil or grease on the steering wheel
Quick courteous service today.
Honest, price and friendly
Fast friendly service! Thanks so much
Almost always very friendly service. This time no different. Very courteous and attentive Right In on appt time Extra - Was kind of surprised at amount of vehicles on the lot to look at. Actually been considering buying a new truck and I donāt think there was more than 5 regular Titans on the lot. When you are looking and that is it kind of disheartening
Great service and friendly, helpful staff and not waiting too long for service time.
My advisor Cody went the extra mile to research my vehicle history when I had a question about prior service here. He also made sure I received great service. I appreciate this since I rely on my vehicle š Thank you Cody
This is the first time we buy from Nissan. We bought the Versa for my son graduation gift. They make it easy to buy the car! The process was quick and easy. It was the quickest !!! Loved the car! Loved the service! We will be back soon to get my car!
I have always been treated as a VIP customer even for regular oil changes. On a whim, I inquired about the trade in value of my 2010 Maxima to apply towards the purchase of a new Murano. I was able to negotiate the amount I wanted for my trade in and the final purchase price on my new car. It was easy peasy. Everyone was courteous and accommodating.
Knowledgeable, friendly, fast, efficient
The customer service was amazing. Thank you
D. J. did a great job with price and trade in values.
Friendly staff with a painless negotiation process.
We were very happy with our overall experience. They helped us get the most for our money. We would definitely go back in the future.
Fred Kellar is AWESOME!! I was not sure what I needed to do He was patient , informative and made the process so easy. Even took my rental back for me ! Once I made the decision he still checked on me ,. Daryl Johnson, the manager is just as wonderful! Not one bit pushy and goes out of his way to see you're happy. They are all nice here, you don't feel pushed and pressured !
Gregory Belton is is great automotive sales rep!!! He worked everything out and made sure I was taken care of. I recommend Him to everyone
Fast service and reasonable prices
Scott was absolutely amazing!! He was very knowledgeable & made the stress of buying a vehicle virtually painless!! He was very patient with me, answered all my questions, & helped us get into an awesome vehicle!! William the fiance guy was just as amazing!! We couldn't of asked for a better car buying experience!! I highly recommend these guys!!
Scott was absolutely amazing!! He was very knowledgeable & made the stress of buying a vehicle virtually painless!! He was very patient with me, answered all my questions, & helped us get into an awesome vehicle!! William the fiance guy was just as amazing!! We couldn't of asked for a better car buying experience!! I highly recommend these guys!!
This salesman was very knowledgeable and friendly and made me feel confident I was making the right choice. I love my new car! Plus the purchase process went smoothly.
Dropped off my car at 12 called back at 4:00 talked with service manager who was awesome to work with. My original tech had taken off prior to work being done.
Nice service good salesman in and out buy I spent around 45 minutes and got out with my vehicle good place for a kid my grandson spent his time playing in the playground
Greg the salesperson knew I was coming from out of town and held the truck for me. When someone else was wanting it after I had called. They were quick with the paperwork and had me out of there in about and hour.
My mother purchased a car here. We had Greg Belton helping us and he was great! He handled me coming in and saying "I am not your usual customer. I just need to test drive this car tonight and I will be back in a few days with my mom." I test drove the car and loved it. I then left. Thursday, Thanksgiving, evening, I texted him to see if he was working the next day. I fully did not expect to hear back that night. HE RESPONDED THAT NIGHT, THANKSGIVING EVENING! We set a time for that ...
My mother purchased a car here. We had Greg Belton helping us and he was great! He handled me coming in and saying "I am not your usual customer. I just need to test drive this car tonight and I will be back in a few days with my mom." I test drove the car and loved it. I then left. Thursday, Thanksgiving, evening, I texted him to see if he was working the next day. I fully did not expect to hear back that night. HE RESPONDED THAT NIGHT, THANKSGIVING EVENING! We set a time for that ...
My salesman, Gerry, stood behind his word and made sure I got what I paid for. The finance guys were very clear and forthright about the charges and warranty. My heater control module needed replaced (used car) and they fixed it without question. Lucas in service was on the ball, after Brian failed to return my calls or keep me informed of the status of the repairs. Overall it was a great experience, and Bob Howard has another satisfied customer. I'll shop Bob Howard again for sure!
These guys are the real deal. They are not thete trying to push things off the lot. They actually told me they suspected a transmission problem in the car I was looking at. And helped me find another in my price range.
always fast easy service.
Always a great experience!
Very helpful.Iām glad they were able to help my family get into a dependable car. No sales pressure, upfront with all details. Ask about their credit repair program. Thanks
These people are great to work with. They made sure we were very happy in every stage of the process. I highly recommend going to them if you are looking for a new car.
Purchased my Nissan there and serviced there. Always the nicest people!
We went into Bob Howard for a specific car we saw on Cars.com. We had inquired about a 2017 and Chad from Bob Howard Nissan responded very quickly and said the terrain was still available. We went the next day around noon and the terrain was gone! Where this would normally be cause for a negative engagement, Chad offered to show us an Acadia that wasn't what we were looking for, but we decided to drive it anyway. We weren't immediately sold on the Acadia as it was a bit more than we had planned on spending. Chad ...
I have used BH service for 20 years. I have always had excellent service 98% of the time.
Super easy purchase on my new Altima! Patrick was my salesman and he was great. I told him what I wanted and what my budget was and he made it happen. He was honest and upfront! Best buying experience Iāve ever had! Thanks Patrick and Bob Howard Nissan! I was there maximum 2 hours and everything was finalized! I finally got to buy what *I* wanted without anybody trying to persuade me to purchase something I didnāt want.
Very easy to work with and very respectful.
They did a great job. They found a recall on my car that I didnāt know about and fixed it.
Great! Service department is competent and very friendly. I had another great experience with Bob Howard Nissan!
Staff very helpful, working to get me in the best car for my budget
Made a appointment for a oil change, filter and tire rotation. Arrived on time and was told those procedures would take 1 to 1-1/2 hours. Seemed a little long to me. After about 100 minutes was told there was a recall and the technician was doing a reprogramming of the computer and it would take another 10 to 15 minutes to complete. Whole process took longer than I expected but, as it turned out everything I wanted was done and I didnāt have to return for the recall.
Returns your phone calls about questions on your car Chad was very helpful and explained to me very well
the cleanliness, the customer service and the personal professional care they give their customers. I also would like to say my salesperson Chesley and business manager William S. made the experience less stressful and easy.
Outstanding service by Angela Colvin. Very professional and kept me up to date as my Titan was being repaired. Had both cat converters replaced and she even knocked a few buck off the old ticket. The old dawg is running like a champ again! Thanks JJ Johnson
Got me the car that I wanted. Had more features than I had anticipated. I have bought three cars from them now. I will probably go back.
Keith was really friendly! Loved the whole experience!
Friendly environment and very good service. I will definitely come back if I get back in the market for a new vehicle. I will absolutely will recommend this dealership to my friends.
Chad such a Great Person Always Friend and know his Job he let tect in case I need to call to talk to him about my car.KUDO CHAD YOU ARE THE BEST.š
Overall a great experience from salesmen to detailing service. Friendly and willing to help
dropped my car with Amgela for an oil change and tire rotation. I prefer a dealership due to the thourough inspection the car gets. Had a few other things pop up that need attention, which allows me to budget those services for next time. All in all, I am a VERY satisfied customer, and WILL be back!
They have sanitizer and masks for all employees. I felt okay being in their facilities during this crazy Covid time. Iāve always used them in the past and theyāve really made sure to keep quality even though fewer employees.
Excellent freindly service.
When you show up at 6:30 with a flat tire and they close at 7:00 they didnāt tell sorry !! Thanks guys I knew we can count on you. We just pulled in back home. Now time to start dinner
I called at the last minute on a Saturday to get an oil change. They got me in right away and it was as completed while I waited. Highly recommend.
fast courteous service.
I and my parents were treated like family which was a very good experience. Our salesman was very polite and helpful with questions that were asked. Well done to the staff at Bob Howard Nisson Chevrolet!!!
Great service seems to be rare these days. Chad is excellent. I will continue to use Bob Howard service in the future. He is very professional.
Was treated like family Barrett made sure we got anything we needed while there very nice and very professional . Thank u Barrett and salesmen that helped
very friendly staff that I came into contact with!! they worked with me and got me what I wanted at Bob Howard Nissan!! Bob Howard Toyota was a bad experience.. and all they cared about was getting me into something more expensive than what I wanted. when I kept refusing they acted like I was trouble to them even being there. thank you Bob Howard Nissan I love my Nissan Maxima
Service advisor kept me informed and car was ready when promised.
Had amazing customer service highly recommend chad he was very respectful helpful and polite. Always kept me up to date they should give him a raise lol but best customer service Iāve had at anything to do with Nissan
the service and the friendly of the employees
I was impressed with the customer service and getting through the process of buying my car. Facility was clean, the sales team was professional and helpful. Overall good experience.
From the time I walked into Bob Howardās to look at a specific car till I walked out owning it was 3 hours. Not bad
This was a great experience and easy process. Scheduling appointment was fast and easy. Convenient time for my schedule. .Office kept me informed throughout the process.
Great service Called and got prompt attention. Wait was short, Got in and out in a short time. They always listen to my concerns. Cost is reasonable
Very well done. Advisor Chad especially helpful. Work done promptly/professionally We have bought three Nissans from Bob Howard and always take our vehicles there for service
Two attempts to find the problem and 16 hours of shop time to find and correct the issue. The service counter lady was very professional and accommodating.
Great experience Elliot in finance is always looking out for you and helping you make the best decision for you
My experience was great. My salesman Chad worked with me over email to handle much of the process. Was able to very quickly get through the whole process and got a great deal on a nice truck.
Overall experience was great, great people, clean atmosphere,friendly and just overall A+.
professional, clean, quick service
My salesmen Chad was awesome helped me go through the different features of Titans until I found what I really wanted, the manager Barret jumped through hoops to find the exact truck and got it here in a timely manner. Once it arrived Chad walked me through setting up all the cool features of my awesome new Titan
Professional, friendly service. The price I paid was close to what I was quoted. They did a thorough inspection and gave helpful advice
Shane was great at helping get what we wanted and where we needed to be at this time
I take my vehicle to Bob Howard Nissan service. I get the oil changed and tires rotated every 5000 miles. Plus, anything that is recommended (based on mileage). They have done all work on my 2014 Nissan Maxima and Chad, in the service department, is absolutely fantastic.
Found the problem that no one else could and got the repairs done at not a bad price. Thanks!!
The staff is great. Keith was my salesman and he is amazing. Service department goes over and beyond to make you happy.
Five stars. Best buying experience to date! Started online so I knew what to expect financially when I arrived. Once I got there, I was greeted with a smile and a hand shake. I felt respected the entire time
Service was great but wait was very long. The waiting room was packed with people and not very comfortable. It was very nice that breakfast was provided.
The service department at Nob Howard Nissan is awesome. If you want great service and great customer service go see Chad Dear at this location. I will bring all my vehicles here for their servicing.
Took a little longer than expected but Chad was very courteous and friendly and that goes a long way. They generally have snacks of some sort on Saturday mornings as well so customer service is good
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