Customer Testimonials
Darrell and Justin were great . This was the best car buying experience we have had in a long time . If you need a car this is the place to go . And for all my future purchases this is going to be the place I go to .
After getting the run around at another Nissan Dealership for 3 hours we left and came to Bob Howard. We let them know our frustration with the other dealership and told them what we would give for the new car. They made it very easy to do business and hit our price. They were very courteous and very professional. Go to Bob Howard for your next new or used vehicle. You wonāt be sorry you did.
It was ok but I noticed they left a bolt loose under the hood and there was light oil or grease on the steering wheel
Almost always very friendly service. This time no different. Very courteous and attentive Right In on appt time Extra - Was kind of surprised at amount of vehicles on the lot to look at. Actually been considering buying a new truck and I donāt think there was more than 5 regular Titans on the lot. When you are looking and that is it kind of disheartening
This is the first time we buy from Nissan. We bought the Versa for my son graduation gift. They make it easy to buy the car! The process was quick and easy. It was the quickest !!! Loved the car! Loved the service! We will be back soon to get my car!
I have always been treated as a VIP customer even for regular oil changes. On a whim, I inquired about the trade in value of my 2010 Maxima to apply towards the purchase of a new Murano. I was able to negotiate the amount I wanted for my trade in and the final purchase price on my new car. It was easy peasy. Everyone was courteous and accommodating.
We were very happy with our overall experience. They helped us get the most for our money. We would definitely go back in the future.
Fred Kellar is AWESOME!! I was not sure what I needed to do He was patient , informative and made the process so easy. Even took my rental back for me ! Once I made the decision he still checked on me ,. Daryl Johnson, the manager is just as wonderful! Not one bit pushy and goes out of his way to see you're happy. They are all nice here, you don't feel pushed and pressured !
Gregory Belton is is great automotive sales rep!!! He worked everything out and made sure I was taken care of. I recommend Him to everyone
Scott was absolutely amazing!! He was very knowledgeable & made the stress of buying a vehicle virtually painless!! He was very patient with me, answered all my questions, & helped us get into an awesome vehicle!! William the fiance guy was just as amazing!! We couldn't of asked for a better car buying experience!! I highly recommend these guys!!
This salesman was very knowledgeable and friendly and made me feel confident I was making the right choice. I love my new car! Plus the purchase process went smoothly.
Dropped off my car at 12 called back at 4:00 talked with service manager who was awesome to work with. My original tech had taken off prior to work being done.
Nice service good salesman in and out buy I spent around 45 minutes and got out with my vehicle good place for a kid my grandson spent his time playing in the playground
Greg the salesperson knew I was coming from out of town and held the truck for me. When someone else was wanting it after I had called. They were quick with the paperwork and had me out of there in about and hour.
My mother purchased a car here. We had Greg Belton helping us and he was great! He handled me coming in and saying "I am not your usual customer. I just need to test drive this car tonight and I will be back in a few days with my mom." I test drove the car and loved it. I then left. Thursday, Thanksgiving, evening, I texted him to see if he was working the next day. I fully did not expect to hear back that night. HE RESPONDED THAT NIGHT, THANKSGIVING EVENING! We set a time for that ...
These guys are the real deal. They are not thete trying to push things off the lot. They actually told me they suspected a transmission problem in the car I was looking at. And helped me find another in my price range.
Very helpful.Iām glad they were able to help my family get into a dependable car. No sales pressure, upfront with all details. Ask about their credit repair program. Thanks
These people are great to work with. They made sure we were very happy in every stage of the process. I highly recommend going to them if you are looking for a new car.
We went into Bob Howard for a specific car we saw on Cars.com. We had inquired about a 2017 and Chad from Bob Howard Nissan responded very quickly and said the terrain was still available. We went the next day around noon and the terrain was gone! Where this would normally be cause for a negative engagement, Chad offered to show us an Acadia that wasn't what we were looking for, but we decided to drive it anyway. We weren't immediately sold on the Acadia as it was a bit more than we had planned on spending. Chad ...
Made a appointment for a oil change, filter and tire rotation. Arrived on time and was told those procedures would take 1 to 1-1/2 hours. Seemed a little long to me. After about 100 minutes was told there was a recall and the technician was doing a reprogramming of the computer and it would take another 10 to 15 minutes to complete. Whole process took longer than I expected but, as it turned out everything I wanted was done and I didnāt have to return for the recall.
Outstanding service by Angela Colvin. Very professional and kept me up to date as my Titan was being repaired. Had both cat converters replaced and she even knocked a few buck off the old ticket. The old dawg is running like a champ again! Thanks JJ Johnson
Got me the car that I wanted. Had more features than I had anticipated. I have bought three cars from them now. I will probably go back.
Friendly environment and very good service. I will definitely come back if I get back in the market for a new vehicle. I will absolutely will recommend this dealership to my friends.
Chad such a Great Person Always Friend and know his Job he let tect in case I need to call to talk to him about my car.KUDO CHAD YOU ARE THE BEST.š
dropped my car with Amgela for an oil change and tire rotation. I prefer a dealership due to the thourough inspection the car gets. Had a few other things pop up that need attention, which allows me to budget those services for next time. All in all, I am a VERY satisfied customer, and WILL be back!
They have sanitizer and masks for all employees. I felt okay being in their facilities during this crazy Covid time. Iāve always used them in the past and theyāve really made sure to keep quality even though fewer employees.
I called at the last minute on a Saturday to get an oil change. They got me in right away and it was as completed while I waited. Highly recommend.
Great service seems to be rare these days. Chad is excellent. I will continue to use Bob Howard service in the future. He is very professional.
I was impressed with the customer service and getting through the process of buying my car. Facility was clean, the sales team was professional and helpful. Overall good experience.
This was a great experience and easy process. Scheduling appointment was fast and easy. Convenient time for my schedule. .Office kept me informed throughout the process.
Great service Called and got prompt attention. Wait was short, Got in and out in a short time. They always listen to my concerns. Cost is reasonable
Very well done. Advisor Chad especially helpful. Work done promptly/professionally We have bought three Nissans from Bob Howard and always take our vehicles there for service
Two attempts to find the problem and 16 hours of shop time to find and correct the issue. The service counter lady was very professional and accommodating.
My experience was great. My salesman Chad worked with me over email to handle much of the process. Was able to very quickly get through the whole process and got a great deal on a nice truck.
My salesmen Chad was awesome helped me go through the different features of Titans until I found what I really wanted, the manager Barret jumped through hoops to find the exact truck and got it here in a timely manner. Once it arrived Chad walked me through setting up all the cool features of my awesome new Titan
Five stars. Best buying experience to date! Started online so I knew what to expect financially when I arrived. Once I got there, I was greeted with a smile and a hand shake. I felt respected the entire time
Service was great but wait was very long. The waiting room was packed with people and not very comfortable. It was very nice that breakfast was provided.
The service department at Nob Howard Nissan is awesome. If you want great service and great customer service go see Chad Dear at this location. I will bring all my vehicles here for their servicing.
Took a little longer than expected but Chad was very courteous and friendly and that goes a long way. They generally have snacks of some sort on Saturday mornings as well so customer service is good
Great service and polite person helping me. They were also very efficient in the service. I would gladly take my car back in for service.
Angela, who works in the service dept, took really good care of me. I even got a bit upset, by some things that were out of her control, and she kept her cool with me. That speaks VOLUMES when dealing with people on a daily basis and how she handled my issues was a class act. I will return, hopefully not for car issues, haha, but for car shopping... at a later date.
Very pleasant experience. Service advisor continually updated me on the progress of my vehicle. They did not try to push any extra un needed services. They answered any questions I had.
Excellent serviceā- very professional with great customer service. Great job as always. I always take my car to this location for service. They keep me well informed.
Greg was our salesman and he was fantastic to work with during the car buying process. Very easy going and very straight forward to get the deal done. The entire process was smooth and no pressure, would buy a car from here again. Thanks Greg!
Great experience. I took my Titan in for break line replacement and the service staff was kind and courteous. Work was top notch and pricing very fair. Special note of kudos to Angela. Nicely done.
I use Bob Howard Nissan exclusively for my maintenance and repairs of my Nissan Murano. Today, there was a misunderstanding where the dealership performed more service than I had ordered. The dealership checked their paperwork and noticed that they had mistakenly performed more services than I requested and they promptly adjusted the price to remove the charges for the work I hadnāt ordered. They handled the situation very honorably. Fantastic customer service.
Our sales person name was Tony and he did an excellent job. Made the whole process simple and easy. Best buying experience I've ever had...
This is my second time buying from here and I gotta say it was a great experience from the sales staff, to management, and finance as well. I was greeted when I pulled up and there was no pressure. The used Car manager Colt went out of his way to ensure my wife and I were happy with our new vehicles and all of our needs were met. The new car manager Mike was courteous as well. I was also greeted by salesman Marcus, TK, Tony, Kelly, and Mark. This has been one of the only places where Iāve ...
This is my second time buying from here and I gotta say it was a great experience from the sales staff, to management, and finance as well. I was greeted when I pulled up and there was no pressure. The used Car manager Colt went out of his way to ensure my wife and I were happy with our new vehicles and all of our needs were met. The new car manager Mike was courteous as well. I was also greeted by salesman Marcus, TK, Tony, Kelly, and Mark. This has been one of the only places where Iāve ...
I was looking for used vehicle with good gas mileage and little bit newer in the payment I wanted. I got exactly what I was looking for. Salesperson Leo was very helpful from start to finish.
I have a 2001 Nissan Altima that Angela sold to me a few months ago. The whole experience was great and took a total of 3 hours and the car was mine. The key just recently broke off in the ignition, thankfully I was still able to start and drive my car. I was highly irritated about the key breaking since I didn't have a spare. I went to Bob Howard Nissan to get a new made and programmed and once again Angela was great. She always goes above and beyond to help her customers. I enjoy dealing with Angela and ...
Excellent customer service on repair of Pathfinder . Technician even stayed late to get vehicle done that same day. Everyone is very friendly, courteous, and helpful.
I have been going to this dealership for maintenance/repairs since 2010. At this point, I consider them family! I want to give a shout-out to Tim who was so kind and patient with all my questions!
A Great Awsome salesman. Did all he could to help in any way he could. Gave great quality service. Will purchase from them in future.
Great service, keep it up. Timely and update as the car was been serviced. A good professional service. Surely come again next time, awesome work from Bob Howard Nissan Service
Having moved here from MI, I was looking to find a great service dept. and I found it at Bob Howard Nissan! Polite, timely and informative. In & out in under an hour. That?s service!
Damon Parsons is a valuable employee he should have an attaboy award. Very pleased with BH Nissan, as I said this was my third visit to your dealership and I?m very happy. Thank you, Bruce Hill
Went in for an oil change. The service advisor was very polite and professional. Work was performed in a timely manner. I?m happy with my experience at Bob Howard Nissan. I
It was good except the little guy that was in Parts he had a bad attitude he act like he didn't want to help us
Outstanding service and great staff. Repairs were completed and excellent price. All repairs explain and given all warranty information. Will recommend Bob Howard to all my friends
Everyone that helped me with my service & concerns was very professional and attentive. They told me up front how long it could take, and they finished early. If I should need service again, I know my time will be respected and well spent.
I have bought a dodge dart from nissan howard, and after i did i experienced some serious problems at which the general manager has helped me to resolve and the vehicle is under maintenance and i got compensated for.
Love my new car, my salesman and the general manager were very friendly and very helpful. Overall it was a great experience. would definitely recommend this place
I did my research and found a great deal at this dealer -- the best deal in the Edmond area. I enjoyed getting to know Sadia. She went above and beyond in helping me get the car at a great price and everything that I needed to get started.
Very easy to deal with from making the appointment to retrieving the car. Friendly and efficient during the process with updates during the day. Good group.
Had a great experience buying a car at Bob Howard Nissan. Our sales Professional Sadie was very helpful finding us the right car for us and to fit our budget. She was very helpful through the buying process. When it was time for doing all the paperwork Thomas explain everything about the warranty and all the alternatives. It was a great buying experience.
Chad was a great service advisor. He called when he said he would and had my vehicle ready when promised. One of my best service experiences
Service visit for my 2011 Maxima. I have been taking it to Bob Howard Nissan since I purchased vehicle new. Lots of change over in the Service Dept since I have coming for 7 years.
I had a good experience. The customer service was good and friendly. David did a good job on my car and it runs good, would recommend this dealership.
My truck needed 4 tires but my lug nuts needed unlocking. Bob Howard had the keys and offered me a competitive price on new tires.
They were very polite and thorough. Went in for an oil change and technician found an old leak which was fixed under warranty. Was given a loner and they made it all a pleasant experience.
I really appreciate the folks at Bob Howard GMC. My truck is a couple years old but when I got a check engine light I went straight to the service dept to get quick read and reset. My service advisor David Hoffman really took care of me. He took my truck in right away and within a few minutes let me know I had a serious problem and offered a new GMC loaner. Turned out I had a computer issue which they replaced for free under warranty. Iām sure glad I took my truck to the experts and didnā...
Called and got right in. Treated with respect and the listened to me about an odd problem I was having. They found the problem and fixed it in minutes.
Service representative, David, is so friendly & informative. He provides excellent feedback & keeps me updated on my car maintenance. I have always liked having my car serviced by the dealership.
The oil change and tire rotation was completed in a timely manner. The front desk guys were nice. Cashier was friendly. I'm a repeat customer.
Seemed to be a difference in attitude from other dealers. This dealership was not just trying to make a sale and move on to next customer. Willing to spend time with customer. Really appreciate James and Kelly in sales with the way they made us feel comfortable and not hurried Car was not completely deatailed but was understandable as a quick sale ad it was
Great job. All is good! Thanks for a job well done! friendly and curteous. Recommend to anyone! Took a little time , but was worth it!
The Yukon took about an hour. They did a wonderful job. Everyone was happy & asked how I was. Only trouble was it was 12 Noon & the Service person was gone to lunch, but the manager to care of it.
I am an 18 year old girl and have never been to change my oil and I was very nervous. They made it very easy and stress free and weāre very efficient. They were done within 45 minutes. Very pleased.
They a great job. I was out of town And they really taken care me Treated me right. 1st times there and it was a good
Love iit,they i feel like they surprise me every time i go for car service. A little expensive lol, o know iām poor so everything seems to be expensive on my POV
Went in for an oil change and to have a leak looked at. Turned out the leak was something covered under warranty and would take a while to be fixed so They gave me ride home and picked me up when my car was ready. Thanks David!!
Excellent service. Would recommend to others. Did what they said they would do and more. David Hoffman is the best service rep I have worked with.
Very friendly and affordable. I would definitely work with them again. Also the quality was great. Customer Service was very kind and helpful. Thank you.
Best service experience! Recommended to anyone! They always do a great job in a timely manner! Couldnāt ask for better! Super helpful, answer all of your questions and your vehicle comes back clean!
I have had several items repaired and all my fluids changed with Bob Howard GMC. I would highly this team for any repairs or maintenance you may need.
Had to use their service department today for some new tires. They beat all the local tire stores in town. Also decided to get an oil change while I was there and even that was still cheaper than most places in town for synthetic oil. David Cahill and the other David working in the service department was more than courteous and efficient and answered all of my questions to the T. Will definitely be going back to this service department in the future the experience was pleasant an expedited quickly.
David is very professional and pleasant to work with.Very nice to have dealership close to my residence and will be glad to have people that are pleasant to work with
David Hoffman, my service rep, was very helpful and so professional. He had the mechanic check everything carefully. He then explained things in detail before work was actually started
Service writer David H. was excellent. Went above and beyond to accommodate any of my needs or questions. Work completed timely. Good feedback by all personnel. Well done.
My Third new car that I have bought from this dealership, they have satisfied my needs each time I have come to them. I will continue to buy my new cars from Bob Howard Nissan.
The service people are great to deal with!! They make you feel like family.....they make every effort to get you in and out in a timely fashion....one of the best service departments I deal with...,,
Nice reps. Free coffee. Good service. Waiting room under condtruction. Took a little longer than I expected but I watched TV and drank coffee while I waited.
Pleasant experience at Bob Howard Nissan.. I will be back for continued servicing of my vehicles. The facilities are also pleasant for waiting while your vehicle is being serviced.
I have had consistently great service at Bob Howard from the day I bought my car--it's paid for now but I still take it to Bob Howard even though there is another dealer closer to me.
Everyone was more then willing to work with me to get in the vehicle I was wanting. I would recommend Bob Howard to everyone? Thanks
Thanks for the great service, prompt and friendly. Very satisfied JCL Chad also informed me of a recall, and to call for an appointment to fix the problem . Your review needs to be at least twenty five words long ?? Now does that make you happy ???
is hard to have a good experience when shopping for a car due the that process is usually long and exhausted but this particular dealership made it easy and less stressful then what I expected to be, friendly salesman and friendly staff in general!
Don't prefer to buy cars, it's a hassle and high pressure. Our salesman was able to be reasonable in our negotiation and professional the entire time. Same to be said with our finance guy. Very nice people, I didn't feel I was taken advantage of, and I usually do when I buy a car.
I just stopped by to set up an appointment but they were able to take care of me immediately. Everyone was very nice. I got out in a very timely fashion
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